{"id":5390,"date":"2022-11-05T15:28:47","date_gmt":"2022-11-05T14:28:47","guid":{"rendered":"https:\/\/b2b.coffeedesk.pl\/blog\/?p=5390"},"modified":"2023-03-30T22:08:44","modified_gmt":"2023-03-30T20:08:44","slug":"how-to-deal-with-negative-comments","status":"publish","type":"post","link":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/","title":{"rendered":"How to deal with negative comments?"},"content":{"rendered":"\n

If you run your own business, you\u2019re most likely present online as well. Instagram, Facebook, LinkedIn, Google package have practically become basic tools for every entrepreneur. Most social media currently provide the possibility to add comments. Users are happy to use these functionalities\u00a0 because, let\u2019s be honest, we all like to judge. Even if you run your business the most reliable way possible, sooner or later you will face the inevitable: the first negative comment. Does it mean that it\u2019s time to shut down your business? Absolutely not. Here are a few tips on how to deal with it.<\/strong><\/p>\n\n\n\n

Let\u2019s picture the following situation. You run an online shop and a it has a Facebook Fan Page. Under your newest post with current special offers someone added a comment with a negative opinion on your products or services. You don\u2019t agree with it. What do you do? Most likely you\u2019re already looking for the right retort or the answer that will knock the reader of their feet, or, even worse, you decide to delete the comment so that nobody saw it. Unfortunately, both actions are not right and can seriously backfire on you. What is the way to act in cases like this?<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

First of All: Take It Easy!\u00a0<\/h2>\n\n\n\n


As we know, swift actions are a business asset. This does not apply, however, to replying to negative comments. In this case, every word counts, and there is only one chance to make a good impression! Take a deep breath and read the comment a few times. Try to put yourself in that persons\u2019 shoes (I know, it sounds clich\u00e9, but it actually works). Most probably the customer isn\u2019t right or they are right but they have put it into the worst words possible. Don\u2019t worry. You\u2019re the business party in this dispute. Think what answer you would like to get if you were the customer coming across a problem. Make everyone feel that you are \u2018the good guy\u2019. Don\u2019t leave the comment without any reply \u2013 it will only feed the customer\u2019s frustration and they might take it to other media or independent review sites.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Deleting the Comment \u2013 When Can I Do That?\u00a0<\/h2>\n\n\n\n

You can go for this option only when it is absolutely necessary. For example, when the comment is so insulting that it is unacceptable for you and your customers. When you delete the comment, you suggest that you have something to hide and you actually confirm in the eyes of the public that the mistaken comment about your business was right and you\u2019re afraid to tell the truth. It might be a good idea to take a screenshot and save it for the purpose of in-house training. Share the comment with your team, try to understand what went wrong and how to possibly prevent such situations in the future. Remember that when you reply to comments or delete them, you don\u2019t act in your own name \u2013 you\u2019re the company. And others see it. Even if you may be right.<\/p>\n\n\n\n

It’s also important to see the difference between the criticism from disappointed customers and trolling or hate speech. Troll is a slang name for person who intentionally provokes someone on the internet. When you engage in a conversation with them, or, even worse, reply with an aggressive comment, you feed the troll. Even if you get attacked by trolls, it\u2019s important not to panic because well-thought replies show that you treat your customers seriously and they can rely on you.<\/p>\n\n\n

\"\"<\/figure>\n\n\n

If There\u2019s a Problem, There Must Be a Solution\u00a0<\/h2>\n\n\n\n

You need to understand that posting negative comments is connected with the need to express negative emotions. Customers want to be heard and understood, they want their problems to be solved, they wish to be treated with respect. You, as an entrepreneur, must show them respect and well-manners, even if you\u2019re bombarded with negative words. To put it simply, be sorry, offer support and try to rectify the damage. If the negative feelings vented by the customer stirred up discussion in the comments, redirect it into DMs as soon as possible.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Regardless of the course of the comments, it\u2019s important to always end discussion on a positive note. It will leave good impression, which will be remembered longer than your blunder.<\/p>\n","protected":false},"excerpt":{"rendered":"

If you run your own business, you\u2019re most likely present online as well. Instagram, Facebook, LinkedIn, Google package have practically become basic tools for every entrepreneur. Most social media currently provide the possibility to add comments. Users are happy to use these functionalities\u00a0 because, let\u2019s be honest, we all like to judge. Even if you<\/p>\n","protected":false},"author":15,"featured_media":5391,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60,46,63,61],"tags":[407,408,406],"class_list":{"0":"post-5390","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-horeca-en","8":"category-knowledge-base-for-manager","9":"category-office","10":"category-speciality-cafe","11":"tag-how-to-deal-with-negative-comments","12":"tag-negative-comments","13":"tag-whether-to-remove-negative-comments"},"acf":[],"yoast_head":"\nHow to deal with negative comments? - Blog B2B Coffeedesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to deal with negative comments? - Blog B2B Coffeedesk\" \/>\n<meta property=\"og:description\" content=\"If you run your own business, you\u2019re most likely present online as well. Instagram, Facebook, LinkedIn, Google package have practically become basic tools for every entrepreneur. Most social media currently provide the possibility to add comments. Users are happy to use these functionalities\u00a0 because, let\u2019s be honest, we all like to judge. Even if you\" \/>\n<meta property=\"og:url\" content=\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog B2B Coffeedesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/coffeedeskpl\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-05T14:28:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-30T20:08:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"681\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Dominik Ropela\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CoffeeDeskPl\" \/>\n<meta name=\"twitter:site\" content=\"@CoffeeDeskPl\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dominik Ropela\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/\"},\"author\":{\"name\":\"Dominik Ropela\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/person\/2d4ea0224b5b22284e8fa1f6d4e9faeb\"},\"headline\":\"How to deal with negative comments?\",\"datePublished\":\"2022-11-05T14:28:47+00:00\",\"dateModified\":\"2023-03-30T20:08:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/\"},\"wordCount\":735,\"publisher\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg\",\"keywords\":[\"how to deal with negative comments\",\"negative comments\",\"whether to remove negative comments\"],\"articleSection\":[\"HoReCa\",\"Knowledge Base for Manager\",\"OFFICE\",\"SPECIALITY CAF\u00c9\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/\",\"url\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/\",\"name\":\"How to deal with negative comments? - Blog B2B Coffeedesk\",\"isPartOf\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg\",\"datePublished\":\"2022-11-05T14:28:47+00:00\",\"dateModified\":\"2023-03-30T20:08:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#primaryimage\",\"url\":\"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg\",\"contentUrl\":\"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg\",\"width\":1024,\"height\":681},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Strona g\u0142\u00f3wna\",\"item\":\"https:\/\/b2b.coffeedesk.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to deal with negative comments?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#website\",\"url\":\"https:\/\/b2b.coffeedesk.com\/blog\/\",\"name\":\"Blog B2B Coffeedesk\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/b2b.coffeedesk.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#organization\",\"name\":\"Coffeedesk.pl B2B\",\"url\":\"https:\/\/b2b.coffeedesk.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2024\/04\/Coffeedesk_business.png\",\"contentUrl\":\"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2024\/04\/Coffeedesk_business.png\",\"width\":210,\"height\":53,\"caption\":\"Coffeedesk.pl B2B\"},\"image\":{\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/coffeedeskpl\",\"https:\/\/x.com\/CoffeeDeskPl\",\"https:\/\/www.instagram.com\/coffeedeskpl\/\",\"https:\/\/www.youtube.com\/user\/coffeedeskpl\",\"https:\/\/www.linkedin.com\/company\/coffeedesk\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/person\/2d4ea0224b5b22284e8fa1f6d4e9faeb\",\"name\":\"Dominik Ropela\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9c748979fe47c016f4a2676aa334e5f1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9c748979fe47c016f4a2676aa334e5f1?s=96&d=mm&r=g\",\"caption\":\"Dominik Ropela\"},\"description\":\"Prawnik z dusz\u0105 marketingowca. W Coffeedesk odpowiadam za wydarzenia, akcje sprzeda\u017cowe i wszystko, co dzieje si\u0119 \u201ena froncie\u201d warszawskich lokali. Po pracy zagl\u0105dam do nowych gastro miejsc\u00f3wek, podr\u00f3\u017cuj\u0119 i robi\u0119 zdj\u0119cia analogiem, \u017ceby o niczym nie zapomnie\u0107.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/dominik-ropela\/\"],\"url\":\"https:\/\/b2b.coffeedesk.com\/blog\/author\/dominik-ropela\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to deal with negative comments? - Blog B2B Coffeedesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/","og_locale":"en_US","og_type":"article","og_title":"How to deal with negative comments? - Blog B2B Coffeedesk","og_description":"If you run your own business, you\u2019re most likely present online as well. Instagram, Facebook, LinkedIn, Google package have practically become basic tools for every entrepreneur. Most social media currently provide the possibility to add comments. Users are happy to use these functionalities\u00a0 because, let\u2019s be honest, we all like to judge. Even if you","og_url":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/","og_site_name":"Blog B2B Coffeedesk","article_publisher":"https:\/\/www.facebook.com\/coffeedeskpl","article_published_time":"2022-11-05T14:28:47+00:00","article_modified_time":"2023-03-30T20:08:44+00:00","og_image":[{"width":1024,"height":681,"url":"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg","type":"image\/jpeg"}],"author":"Dominik Ropela","twitter_card":"summary_large_image","twitter_creator":"@CoffeeDeskPl","twitter_site":"@CoffeeDeskPl","twitter_misc":{"Written by":"Dominik Ropela","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#article","isPartOf":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/"},"author":{"name":"Dominik Ropela","@id":"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/person\/2d4ea0224b5b22284e8fa1f6d4e9faeb"},"headline":"How to deal with negative comments?","datePublished":"2022-11-05T14:28:47+00:00","dateModified":"2023-03-30T20:08:44+00:00","mainEntityOfPage":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/"},"wordCount":735,"publisher":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/#organization"},"image":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#primaryimage"},"thumbnailUrl":"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg","keywords":["how to deal with negative comments","negative comments","whether to remove negative comments"],"articleSection":["HoReCa","Knowledge Base for Manager","OFFICE","SPECIALITY CAF\u00c9"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/","url":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/","name":"How to deal with negative comments? - Blog B2B Coffeedesk","isPartOf":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#primaryimage"},"image":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#primaryimage"},"thumbnailUrl":"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg","datePublished":"2022-11-05T14:28:47+00:00","dateModified":"2023-03-30T20:08:44+00:00","breadcrumb":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#primaryimage","url":"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg","contentUrl":"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2022\/11\/lnkd.jpeg","width":1024,"height":681},{"@type":"BreadcrumbList","@id":"https:\/\/b2b.coffeedesk.com\/blog\/2022\/11\/05\/how-to-deal-with-negative-comments\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Strona g\u0142\u00f3wna","item":"https:\/\/b2b.coffeedesk.com\/blog\/"},{"@type":"ListItem","position":2,"name":"How to deal with negative comments?"}]},{"@type":"WebSite","@id":"https:\/\/b2b.coffeedesk.com\/blog\/#website","url":"https:\/\/b2b.coffeedesk.com\/blog\/","name":"Blog B2B Coffeedesk","description":"","publisher":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/b2b.coffeedesk.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/b2b.coffeedesk.com\/blog\/#organization","name":"Coffeedesk.pl B2B","url":"https:\/\/b2b.coffeedesk.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2024\/04\/Coffeedesk_business.png","contentUrl":"https:\/\/b2b.coffeedesk.com\/blog\/wp-content\/uploads\/2024\/04\/Coffeedesk_business.png","width":210,"height":53,"caption":"Coffeedesk.pl B2B"},"image":{"@id":"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/coffeedeskpl","https:\/\/x.com\/CoffeeDeskPl","https:\/\/www.instagram.com\/coffeedeskpl\/","https:\/\/www.youtube.com\/user\/coffeedeskpl","https:\/\/www.linkedin.com\/company\/coffeedesk"]},{"@type":"Person","@id":"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/person\/2d4ea0224b5b22284e8fa1f6d4e9faeb","name":"Dominik Ropela","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/b2b.coffeedesk.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/9c748979fe47c016f4a2676aa334e5f1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9c748979fe47c016f4a2676aa334e5f1?s=96&d=mm&r=g","caption":"Dominik Ropela"},"description":"Prawnik z dusz\u0105 marketingowca. W Coffeedesk odpowiadam za wydarzenia, akcje sprzeda\u017cowe i wszystko, co dzieje si\u0119 \u201ena froncie\u201d warszawskich lokali. Po pracy zagl\u0105dam do nowych gastro miejsc\u00f3wek, podr\u00f3\u017cuj\u0119 i robi\u0119 zdj\u0119cia analogiem, \u017ceby o niczym nie zapomnie\u0107.","sameAs":["https:\/\/www.linkedin.com\/in\/dominik-ropela\/"],"url":"https:\/\/b2b.coffeedesk.com\/blog\/author\/dominik-ropela\/"}]}},"_links":{"self":[{"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/posts\/5390"}],"collection":[{"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/comments?post=5390"}],"version-history":[{"count":2,"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/posts\/5390\/revisions"}],"predecessor-version":[{"id":5823,"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/posts\/5390\/revisions\/5823"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/media\/5391"}],"wp:attachment":[{"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/media?parent=5390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/categories?post=5390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/b2b.coffeedesk.com\/blog\/wp-json\/wp\/v2\/tags?post=5390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}